Technical Support
Decades of assisting firms with
Supporting Automation Systems in the field
Keeping complex automation systems operating at their best is a tough job. But it doesn’t have to be. Rely on Midwest Engineered Systems to provide that extra level of technical expertise and capacity.
We have decades of automation system design, installation and maintenance experience in a variety of industries. This translates to having the necessary knowledge and skills to maintain and support robotic automation systems that perform a variety of tasks. These production systems include automated assembly systems, CNC robotic tending, automated welding systems, packaging and palletizing and much more.
As a multi-vendor system integrator, it also means we have a deep understanding of maintaining and servicing a variety of robotic systems manufacturers including FANUC, ABB, KUKA, Hitachi, Kawasaki, Panasonic and Universal Robots. This understanding extends into the industry-leading manufacturers of automation components like Allen Bradley, Siemens and more.
MWES’ certified robotic and automation field technicians can analyze mechanical and electrical issues on a production line. We also have robot programmers who can help update and support the programming aspect of robot or automation systems in the field. These services include; running backups, updates, re-teaching points and modifying current recipes or developing new robot recipes.
Our field technical support staff also works on automation systems that were built by other vendors. These services are available in a 24/7 capacity to make sure you’re back up and running as quickly as possible.
Whether you’re looking for answers on your robotic welding, material removal, assembly or machine tending systems, or just need preventative maintenance on current automation systems, reach out to us!
Building the future of manufacturing, together
Reach out to us for any automation concerns
Service Request Form
24/7 Customer Support
If you need immediate assistance please contact us with these communication methods:
For Current MWES Automation Systems Customers
When contacting us regarding system problems, please have the MWES project number. The project/serial number of this system is located on the main enclosure of the machine.
When contacting us regarding robot problems, please have the robot model number, serial number, specific part number of known faulty robot part and the error/fault message that may appear on the robot teach pendant.
We will provide preventative maintenance, service and parts for anyone’s equipment; whether it is an MWES machine or not.